As Excellence Matters_EN

Bumrungrad International Hospital

Introduction As Number Matters Here at Bumrungrad International Hospital, delivering exceptional care and the best treatment outcomes is our utmost priority. Guided by our strict medical standards, unwavering ethics, and professional integrity, we are dedicated to providing the most effective medical treatment. We consistently track and measure key outcomes such as infection rates, surgical success, and maternal safety to ensure accountability and continuous improvement. By benchmarking against world-class standards, we constantly challenge ourselves to reach new heights of excellence in patient care. For us, “good enough” is never enough. Outstanding results must be measurable, sustainable, and achieved through the full commitment of our entire team. Excellence is not a coincidence. It is the product of our dedication, discipline, teamwork, and an unrelenting focus on delivering the very best for our patients.

Treatment are the Core of Excellence in Healthcare Outcomes

three We evaluate our performance through world-class standards in

Mortality/ Morbidity

key areas

Timeliness

Safety Metrics

Mortality/Morbidity We strive to reduce the mortality rate and treatment-related complications through a multidisciplinary team approach, advanced treatment methods, and cutting-edge technology. Combined with attentive follow-up and personalized care. As a result, our mortality and hospital morbidity rates consistently outperform international benchmarks, including those set by the American Society of Anesthesiologists, the ACC NCDR 90 th Percentile, the Singapore Data Registry, and the GRACE Registry. These achievements highlight the effectiveness of our treatments and the excellence of our patient care outcomes.

In-hospital heart failure mortality rate:

0 %

(International standard: 5%)

0.03 % Direct surgical mortality rate: (international standard: 0.5%)

0 %

3.6 % Acute myocardial infarction mortality rate: (international standard: 7.5%)

Postpartum mortality rate: (compared to th international standard of 8 deaths per 100,000 live births)

In-hospital stroke mortality rate: 5.8 % (international standard: 7.4%)

3 4 5

0 % Neonatal mortality rate:

Perioperative mortality rate: (International standard: 2.1%) 0.1 %

(international standard of 8 deaths per 10,000 live births)

Every minute matters when saving lives. This is why we prioritize timely access to treatment through highly coordinated teamwork and precise diagnostic technology. This enables us to deliver care without delay. Timeliness

Breast cancer diagnosis within 3 days: 100%

Breast cancer treatment initiated within 7 days of diagnosis: 98%

Patient safety is our top priority. Through rigorous monitoring and evaluation systems, we can prevent and minimize treatment-related risks. Our safety performance consistently exceeds international benchmarks, including those set by ACS–QVP, AHRQ, CDC, and the NDNQ 50 th Percentile. Reflecting the high quality and effectiveness of both our treatments and post-treatment care. Safety metrics

Unplanned Events

Rate of 30-day hospital readmission: 0.42% (international standard: 3.4%)

Rate of unplanned transfer to a higher level of care: 0.3 % (international standard: 3.7%)

Rate of 30-day revision surgery: 0.35 %

0.97 % Rate of abdominal and pelvic symptoms due to accidental punctures and lacerations: (international standard: 0.99%)

(international standard: 2.8%)

Hospital-Acquired Infections (Nosocomial Infections)

Rate of urinary tract infections among patients with indwelling urinary catheters: 0.68 % (compared to the international standard: 0.74%)

Rate of central line-associated bloodstream infections (CLABSI): 0.18 % (compared to the international standard: 0.72%)

Proven Excellence in Heart Care The Bumrungrad Heart Institute cares for more than

40,000 patients each year,

delivering outcomes that meet and exceed international standards across all major heart conditions:

Coronary Artery Bypass Grafting (CABG):

Heart Valve Disease (TAVR):

0 %

98 % Coronary Heart Disease: treatment success rate

100 %

post-operation strokes

success rate

Cardiac Electrophysiology

100 %

atrial ablation success

pacemaker implantation success (Less than 1% infection rate)

ventricular ablation success

(3% complication rate, international standard: 4.5%)

(0% complications)

Advanced Heart Failure

0 %

1.2 % 30-day mortality rate after hospitalization

JCI -certied for advanced heart failure program (awarded twice for continuity of care)

in-hospital mortality rate

With proven outcomes, world-class expertise, and a commitment to safety, patients can be confident in the quality of care they receive at Bumrungrad.

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At the Bumrungrad Obstetrics & Gynecology Center, we care for women at every stage of life with a multidisciplinary team, advanced technology, and world-class standards. Ensuring safety and the best possible treatment outcomes. Obstetrics & Gynecology Outcomes

Maternal and newborn mortality rate:

0 %

Repeat surgery after delivery:

0 %

Maternal & Newborn Care Success Rates We provide comprehensive pregnancy care from prenatal to postpartum, designed to ensure the highest safety for both mother and baby.

Incidence of labor before scheduled

0 % C-section (at 38 weeks):

1.2 % Postpartum hemorrhage:

100 % Successful vaginal birth after cesarean (VBAC):

87 %

Successful vaginal delivery rate:

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Fertility Treatment Success Rates Infertility is increasingly common today. At Bumrungrad, we provide personalized consultation and treatment plans designed to maximize the chances of a safe and successful conception.

99 % (international standard: 99%)

95 % (international standard: 85%)

Egg survival rate after freezing:

Blastocyst survival rate:

58 % (international standard: 50%)

Blastocyst transfer success rate (Day 5):

56 % (international standard: 35%)

58 %

Ongoing pregnancy rate:

Clinical pregnancy rate: (international standard: 60%)

Complication Rates

11 %

Ectopic pregnancy rate:

Twin pregnancy rate: all by patient’s choice or consent

0 %

(international standard: <2%)

(international standard: <5%)

4 %

(international standard: <10%) Miscarriage rate:

0 % Complications after egg retrieval: (international standard: <0.1%)

0 %

Ovarian hyperstimulation syndrome (OHSS):

(international standard: <0.5%)

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Gynecologic Treatment Outcomes Cancer remains one of the leading causes of death. Early screening plays a crucial role in creating an effective treatment plan and improving the chances of a cure.

Complication rate from laparoscopic gynecologic surgery:

Repeat gynecologic surgery rate:

0.3 % 2.2 %

0.5 % Complication rate from hysteroscopic surgery:

0.7 % Complication rate from open gynecologic surgery:

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Gastroenterology & Hepatology Outcomes Our team of specialized physicians provides expert care for even the most complex conditions. By benchmarking our treatment outcomes against international standards, we ensure the highest levels of quality and patient safety.

Proper bowel preparation for colonoscopy:

99.5 % Cecal intubation rate: (international standard ≥95%)

Mortality rate from endoscopy:

0 %

≥ 90 %

(ASCG standard)

Key Outcomes

33 % Adenoma detection rate:

100 % Success rate for laparoscopic colorectal cancer surgery: (international standard >80%)

(international standard ≥25%)

Procedures Performed in 2024

Laparoscopic colorectal cancer surgeries: 49

cases

8,826 Colonoscopies:

9,237 Gastroscopies:

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Bumrungrad Eye Center

Precision Treatment, Proven Results Shown a success rate of >90% , surpassing international standards. 2024 , 2,085 In more than eye surgeries were performed with

Vitrectomy (retinal surgery): 109 eyes 98 % success rate

Glaucoma surgery (2023): 61 eyes

Strabismus surgery: 99 eyes

100 % success rate

at 1 year

ReLEx SMILE refractive surgery: 428 eyes

Dacryocystorhinostomy (tear duct surgery): 24 eyes

96 % success rate

100 %

success rate

Corneal transplant

Cataract surgery: 1,346 eyes

100 % 0 % infections (2023): 18 eyes

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success rate

1-year graft survival

complications

Shoulder mobility >90° with immediate eturn to daily activities

Post-surgical infection:

0 % 01

Reoperation within 72 hours:

Bumrungrad Breast Center Proven Success in Breast Cancer Treatment Real numbers reflecting real results at Bumrungrad:

Reoperation due to positive margins: 0 %

0 % Readmission within 30 days:

Successful breast-conserving surgery:

100 %

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Horizon Cancer Center Results That Reect Comprehensive Care The Bumrungrad Horizon Cancer Center is dedicated to personalized cancer care, delivered by a multidisciplinary team of specialists. Combining advanced technology and AI, the center ensures precise and safe treatment outcomes that meet global standards.

Proven Results:

0.49 % Venous thromboembolism (VTE) within 1 year of diagnosis (International standard: 2.3%)

30-day post-treatment mortality:

0 % (international standard: 2%)

1.52 % (international standard: 3.5%) Severe immune-related adverse events within 2 years:

(International standard: 0.09%) 0.018 % Chemotherapy drug leakage outside the patient’s vein

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